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The Illusion of a Good Sales Meeting

The illusion of a good sales meeting

Early in my career, I genuinely believed it was impossible for me to have a bad sales meeting.
I showed up prepared, asked smart questions, and always got my customers to open up.

Every meeting felt productive. I learned a lot about the customer.
But too often, there were:

  • No next steps
  • No real momentum
  • No new opportunities created

Sound familiar?

I later realized:
👉 Curiosity isn’t a strategy
👉 “Good” conversations aren’t progress
👉 Discovering new information doesn’t equal value

What I was missing was a point of view.

Curiosity Without Conviction

Like many salespeople, I relied too heavily on discovery.
I’d ask thoughtful, open-ended questions, take notes, and nod along while the customer talked.

But I wasn’t leading the conversation—I was facilitating it.
I was learning, not shaping.
I was curious, but I had no conviction.

And because I didn’t bring a perspective, I made it easy for buyers to say:

“It was great meeting you,” and then move on—without doing anything.

Why a Point of View Matters

When you walk into a meeting without a point of view, you’re not adding value—and you’re not differentiating yourself.

Most sellers confuse being informed with being prepared. They research the company, scroll LinkedIn, and open the call with:

“So, tell me about your priorities this year.”

That's showing up empty-handed and hoping the buyer will do your job for you. 

What you’re really saying is, “I didn’t bring a point of view, but I’m hoping you’ll hand me one.”

What a Sales Point of View Really Is

A point of view means you’ve formed a perspective about:

  • What’s likely going wrong

  • Why it’s happening

  • How it could be fixed

You’re not asking buyers to teach you what matters.
You’re helping them think differently about what matters.

A strong POV connects your understanding of their business with:

  • Risks they might be underestimating

  • Opportunities they might be missing

  • Costs they might be quietly absorbing

You’re not pitching. You’re reframing problems and making them more urgent, solvable, and important to fix now.

Why This Matters Now More Than Ever

Buyers today are drowning in information, but they’re starving for insight.

They don’t need another pitch deck or demo.
They need help thinking through tradeoffs, understanding hidden costs, and prioritizing decisions.

When you don’t bring a POV:

  • The buyer has to diagnose their own problem

  • Connect the dots to your solution

  • Sell it internally—without your help

That’s not consultative selling. That’s abdication.

The Illusion of a Point of View

Here’s where I went wrong and where many reps go wrong:

  • Regurgitating marketing slogans: “We help companies unlock digital transformation.”

  • Sharing obvious insights: “AI is transforming every industry.”

  • Pitching too soon: Leading with features instead of framing the problem.

  • Asking lazy discovery questions: “What’s keeping you up at night?”

These aren’t points of view—they’re proof you don’t have one.

What Top Sellers Do Instead

Top performers build and test a hypothesis before every call:

“In working with other [CIOs/VPs of Ops], we’ve seen that when [condition] exists, it leads to [problem]. Based on what I’ve seen so far, I believe something similar may be happening here. Can I walk you through how we typically address that—and you tell me where I’m wrong?”

This approach does three things:

  1. Disarms buyers

  2. Builds credibility

  3. Earns trust—fast

That’s what it means to sell with a point of view.

The Cost of Not Having a POV

Without a clear POV:

  • Meetings fall flat

  • Deals stall

  • Reps get ghosted

  • Buyers forget you

Worse, you become easy to replace—because you haven’t differentiated yourself or your solution.

How to Develop Your Sales Point of View

Shift Your Mindset

You’re not there to out-tech the technologist.  You’re there to connect business outcomes to technical solutionsConfidence comes from preparation and pattern recognition, not jargon.

Understand Your Buyer’s World

Pick one or two buyer personas.  Ask:

  • What are their top 3 goals?
  • What blocks them?
  • What happens if they fail?
  • How does our solution help?

đź§© Example:

“Engineering leaders are under pressure to reduce technical debt and accelerate delivery—but they can’t modernize legacy systems while hitting roadmap targets.”

Talk to Your Delivery Team

Ask engineers, consultants, and PMs:

  • What problems do clients come to us with?
  • What triggers those conversations?
  • What outcomes do we consistently deliver?

Turn their answers into short, outcome-driven soundbites.

Build a POV Library

Document:

  • Common customer problems
  • Root causes
  • How you solve them
  • Measurable outcomes

This becomes your POV vault—ready to pull from before every meeting.

Leverage Case Studies

Revisit client success stories and pull the business impact, not the tech jargon:

“We helped a healthcare client reduce downtime by 40%, directly improving patient retention.”

Frame Before You Pitch

Use this simple framework:

“Leaders in [industry] are trying to [goal], but they’re running into [challenge]. We helped [client] overcome this by [action], leading to [outcome].”

Do 10 Minutes of POV Research Daily

Study:

  • Analyst reports (Gartner, McKinsey, Forrester)
  • Customer 10-Ks or earnings calls
  • Tech blogs (Netflix Tech Blog, etc.)
  • LinkedIn posts from your buyers

Then synthesize one actionable insight per day.

Speak Human

Avoid jargon. Focus on business impact.

  • ❌ “We optimize cloud-native Kubernetes deployments.”

  • âś… “We helped them avoid $250K in cloud waste.”

The Bottom Line

Buyers need someone who can help them think differently about their challenges.

A well-crafted point of view is what separates top performers from transactional sellers.

Show up with conviction, not just curiosity— and watch how quickly your meetings start creating real momentum.

If you’re ready to start leading conversations that create real momentum instead of polite dead ends, it starts with sharpening your point of view.

Download my eBook, Top Sales Prospecting Techniques That Book More Meetings, and learn how to open doors with insight—not information.

top sales prospecting techniques that book more sales meetings

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