VPs and Directors:
VPs must consistently coach their Directors, and Directors must consistently coach their Managers ensuring continuity, accountability, and improving overall coaching effectiveness.
Because managers are responsible for executing your go-to-customer and go-to-candidate strategies, they must be enabled with the skills, knowledge, and tools to coach their people. Coaching reinforces behavior and skill adoption and ensures the ROI of your enablement programs.
Managers are taught to follow a repeatable coaching methodology in which they empower their people to self-discover and self-assess ways for changing behaviors, overcoming skill and knowledge gaps, and elevating performance.
Coaching focuses on developing competencies including skills, behaviors, and knowledge. Managers are taught how to apply the communication skills and coach to competencies (not manage activity) within the context of a candidate or customer conversation.
Managers learn how to establish coaching expectations, effectively open a coaching dialogue, probe for perceptions and needs, uncover and overcome obstacles, co-create solutions, and gain agreement and commitment on next steps and corrective action. The result is a team that is self-empowered that takes ownership and responsibility for their own actions and results.
Our manager enablement coaching content library spans 31 lessons including dozens of micro-learning training videos, 50+ quiz questions, 15 pre-built manager-subordinate experiential learning role play exercises and coaching tools, playbooks, and templates designed to support managers in adopting the coaching methodology.
Your management hierarchy from the top down must be enabled to consistently “coach the coaches.” The target audience for manager enablement training includes: