Recruiter Training Content
Proven recruiter training content designed to develop winning recruiting behaviors that deliver repeatable and predictable revenue growth.
Key Topics for Recruiter Training
In our twenty-plus years of designing professional recruiter training content, we have identified three key areas that recruiter training must address to improve recruiter effectiveness and performance.
Recruiter
Skills
Recruiter Methodology
Recruiter Knowledge Training
Because of the internet, today’s empowered candidates have a lot of information to sift through and options to consider to achieve their personal and professional goals, but they don’t necessarily have more wisdom or confidence in the decisions they must make. They need recruiters to share fresh ideas and insights including their perspective and experience in helping other like-minded candidates to think ideas through.
Menemsha Group enables recruiters to engage candidates in this level of dialogue with recruiter knowledge training, including:
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Candidate Personas
Recruiters learn what their ideal candidates think about, how they think, and how they make career decisions so they can align their messaging with the candidate’s context and speak like a thought leader to quickly demonstrate credibility.
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Candidate Journey
Recruiters learn the four stages that a candidate progresses through to become aware of and evaluate recruiters, new employment opportunities, and eventually accept a new job with a new employer. Recruiters are taught how to align their messaging and content to each stage of the candidate's journey.
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Industry Training
Recruiters learn the fundamentals of MSP, VMS, and vendor-neutral programs, develop knowledge for effective candidate pipelining, and learn how to read and qualify job descriptions and candidate resumes.
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Candidate Interviewing
Recruiters learn our formal candidate interviewing methodology; Contextual Use Case Scenario Interviewing including behavioral-based interviewing questions.
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Value Proposition
Recruiters are provided with a formal value messaging framework for positioning the value of working with them in the context of what is relevant and valuable to the candidate.
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Recruiter Process
Recruiters learn the key elements of a candidate-aligned recruitment process including candidate-driven verifiable outcomes, linkage to messaging and methodology, and how following it leads to predictable outcomes, higher fill rates, and shorter cycles.
Recruiter Skills Training
Through our recruiter skills training, recruiters improve their capabilities, capacity, productivity, and performance. Examples of skills we teach in our recruiter training include:
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Disarming
Your ability to make your candidates feel comfortable sharing information with you.
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Empathy
Your effectiveness in making your candidates feel understood.
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Prefacing
Your ability to communicate your intention behind your questions to get unfiltered, truthful responses.
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Checking for Feedback
Your ability to compel candidates to state their level of commitment and agreement to the next steps.
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Flipping
Your ability to answer a candidate’s question with a question to understand the “why” behind their question and maintain control of the conversation.
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Questioning
Your ability to ask questions that uncover your candidate’s thoughts, feelings, and perceptions. Your ability to know what questions to ask, when to ask them, and how to ask them.
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Active Listening
Your ability to concentrate and focus on the candidate’s point of view before giving your own point of view.
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Demonstrating Credibility
The candidate’s perception of how believable and trustworthy you are.
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Presence
Your effectiveness in projecting confidence, credibility, and conviction
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Intelligent Positioning
Your ability to present information in a context that is relevant, logical, and personalized to your candidate.
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Collaboration
Your ability to work with the candidate and other parties to co-create a solution and achieve a common goal.
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Critical Thinking
Your ability to analyze and apply data gathered through observation, experience, and reflection to make informed decisions.
Recruiter Methodology Training
Recruiting methodology training gives recruiters context for when and how to apply the knowledge and skills taught in training. The recruiting methodology is what connects the recruiting process to the candidate journey and helps recruiters understand what to do at each stage of the recruitment cycle.
There are three core elements that we teach as part of our recruiting methodology training.
Candidate Journey:
The process candidates go through to become aware of and evaluate recruiters and new employment opportunities, including the research they conduct before evaluating and accepting a new job offer.
Value Messaging:
Recruiters are taught “what to say,” “what to do,” and “what to show.” More importantly, we explain why so that recruiters can develop situational fluency to assess a candidate’s context and then add valuable perspective to compel the candidate to take the next step in the recruitment process.
Qualification Rubric:
Our qualification rubric provides the framework for what information recruiters must capture from their candidates in order to nurture, pre-close, and close candidates.
Free Resource
Recruiter Training Content Depth and Breadth
Our recruiter training content library includes over 140 animated, microlearning training videos, 100+ quiz questions, 50 pre-built recruiter experiential learning certification exercises (video role play), and 45 recruiter playbooks, scripts, value messaging templates, and job aids.
Our Approach to Scaleable Sales and Recruiter Training
With Menemsha Group, all your onboarding, training and coaching content and programs are made available through our SaaS based enablement platform and mobile app, ensuring consistency, continuity, and scalability.
Learn more about our approach including how we engage clients, define success, and benchmark learners against quantifiable competency standards.
Frequently Asked Questions
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Is this recruiter training for junior recruiters or experienced recruiters?
We have customer success stories which demonstrate dramatic and quantifiable improvements with both experienced (10+ years industry experience) and inexperienced (fresh college graduates) recruiters.
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What are the benefits of training?
Beyond creating a repeatable, scalable process, recruiter training results in improved employee morale, making for more motivated recruiters with increased productivity. Additionally, recruiter training means your employees will make fewer mistakes and they will need less supervision from managers.