E and E IT Consulting Services Quickly Pivots to 100% Virtual Recruiter Onboarding and Training, Doesn’t Skip a Beat

E&E IT Consulting customer case study

About E&E IT Consulting

Linda and Tracy Etter founded and incorporated E and E IT Consulting Services, Inc (E&E). as a women-owned business in 2002.  E & E initially provided quality information technology consulting and staffing services in Central Pennsylvania but has since expanded operations into Mechanicsburg, PA, Bethesda, MD, and Tallahassee, FL, providing recruiting, staff augmentation, and permanent placement services for state and federal governments, retail, healthcare and manufacturing, pharmaceutical, and insurance industries. 

Growth Objectives and Vision for Success

  • Transition from a haphazard and highly unstructured onboarding and training process to one that is highly structured, consistent and milestone driven
  • Equip the organization with a scalable and repeatable solution for virtually onboarding new hires (recruiters) and providing continuous training for tenured employees (recruiters and salespeople) regardless of location
  • Support the field with recruiter playbooks to consistently execute each phase of the candidate recruitment cycle resulting in improved conversion rates
  • Reduce new hire time to productivity
  • Increase tenured employee competency
  • Empower employees to consume training content from mobile devices

The Menemsha Group Solution

  • License Menemsha Group recruiter methodology training content including micro-videos, playbooks, use case role play exercises and coach cards
  • Train and onboard recruiting teams on methodology including recruiting process, messaging, candidate interview, objection handling, pre-closing, candidate negotiation, and sales lead generation
  • Host live, instructor-led coach calls to reinforce the methodology and drive learner adoption
  • Reinforce training and certify recruiters are “conversation ready” with automated AI-powered video coaching
  • Equip front line managers with data analytics to correlate recruiter enablement activity to recruiter field results, proving revenue outcomes

Results

  • 2.5X increase in recruiter productivity (new hires and tenured)
  • 75% increase in candidate call conversion
  • 35% increase in knowledge and skill proficiency per learner
  • 100% adoption by recruiting team